Ottery Help Scheme - Support Services To Adults ln Ottery St Mary
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01404 813041    |    [email protected]    |    ​11 Silver Street, Ottery St Mary

vacancies

Transport Coordinator

Job Overview
Our charity is seeking to recruit a Transport Coordinator to manage our community car service. The ideal candidate will possess excellent organisational skills and be confident using databases. This role is crucial in ensuring the effective running of our volunteer-led community car service, enabling our vulnerable clients to attend medical and wellbeing appointments, as well as social activity groups.

Responsibilities
  • Plan the weekly schedule for our volunteer drivers
  • Coordinate transport enquiries and requests
  • Maintain accurate records of transport activities using our CRM (Customer Relationship Management) - training will be given
  • Communicate effectively with our volunteers, clients and other staff members
  • Management of our Minibus service (liaising with the garage to ensure all regular checks have been completed)
  • Planning Wellbeing Trips (using our Minibus to take clients out on social trips)
  • Create reports using the CRM
  • Other general support in the office, as needed, to support our wide range of services
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Requirements
  • Excellent organisational and planning skills
  • Excellent computer literacy, including experience with databases/CRMs
  • Good communication skills, including being able to work empathically with our older client base
  • Good geographic knowledge of the Ottery and District area an advantage
  • A valid driving licence is an advantage but not mandatory
  • Excellent ability to work collaboratively with a small, supportive staff team

​Job Type: Part-time, Permanent
Pay: £12.95 per hour
Hours: 15 per week
Location: Office based at Ottery Help Scheme, 11 Silver Street, Ottery St Mary, EX11 1DB
Schedule:
  • Monday to Friday
  • No weekends

To apply: please send in a cover letter and your CV to [email protected]
Application deadline: 20/02/2026
Interviews to be held week commencing 2nd March 2026
Ottery Help Scheme, 11 Silver Street, Ottery St Mary, EX11 1DB
Charity Reg. No: 1150898     |     Ltd Liability Company Reg. No: 8354771
01404 813041
Patron:  Sir John Evans QPM DL
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  • Home
  • About Us
    • Our Trustees
    • Office Staff
    • Gallery
  • Services
    • Community Transport
    • Befriending Services
    • Home Support Services
    • Memory Café
    • Activity Groups
    • Seated Exercise
    • Support For Carers
    • Nail Cutting
    • MiniBus Hire
  • Volunteering
  • What's On
  • Donations
  • Vacancies
  • Contact Us